We want your Loungefly experience to be a positive one!
For accessories, we will happily take back any unused item within 7 days of delivery, and refund your original form of payment minus shipping. Please reach out to customer service at CS@loungefly.com for your return label. You are responsible for shipping costs associated with your return, which will be deducted from your refund.
If you receive any damaged or incorrect items, please contact customer service.
All apparel must be returned unused and in original packaging with all original tags attached and must include the enamel pin with the garment in order to qualify as a return.
Please email CS@loungefly.com with your order number and reason for return, and we will provide a shipping label. The cost of return shipping will be covered by Loungefly.