We will make every effort to accommodate your request however; we cannot cancel or change an order once it has been shipped.
Bags and accessories:
We will happily take back any unused item within 7 days of delivery. We do not refund shipping costs or pay for return shipping.
For any damaged items or incorrect shipments please contact customer service.
Apparel: We will happily take back any unused item within 7 days of delivery All apparel must be returned unused and in original packaging with all original tags and must include the enamel pin with the garment in order to qualify as a return.
Customer service will provide return shipping labels. Please email CS@loungefly.com with your order number and reason for return.